Important Information
Money is deposited into a casino account only upon receiving confirmation that a bill has been cleared though the payment service.
Unfortunately, at present, some payment services use automatic payment verification, which does not guarantee a payment notification delivery (for example, a notification is delivered by e-mail).
As a rule, a payment notification is delivered within a few minutes. If quite some time passes, and the money is not in the casino account yet, do please check that your order has been sent. If the bill has been paid, contact our Support team and inform us about your problem.
We shall do our best to deal with the situation promptly and efficiently.